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FAQ

What is AgazaClick Wallet?

AgazaClick Wallet indicates your credit, so you need to know that your credit could be added by various ways like:
 - Making payments through your account
 - Redeeming your AgazaCoins for money
 - Receiving refunded amounts for cancelling or modifying a reservation 
 - Receiving money by winning a voucher from AgazaClick  
You can manage your wallet by logging into your account using your username and password so that you can redeem coins, make reservations and more.
You can use your wallet to pay for any of our packages.
Only cash or credit card payments can be refunded as cash, but any other payments can be used only for reserving packages or services.

    What is AgazaCoins system?

    AgazaCoins is a new system that provides you with various privileges for travelling, including offers on hotel reservation, flight booking, transfer services and a lot more. As soon as you register easily on our website and with no fees, you will get the chance to exchange your awarded coins with money to reserve any of our packages and enjoy the benefits you receive.

    What is the registration process of AgazaCoins?

    - Start by entering AgazaClick website www.agazaclick.com
    - You can use your own Facebook account, Twitter or Google Plus to register 
    Or you can fill in the information required, including Name, Phone Number and e-mail address and wait till you receive a confirmation mail for your registration. After the completion of the registration process, you will be able to activate your account and enjoy having the awarded coins on AgazaClick website.

    What makes AgazaCoins a unique system?

    AgazaCoins system includes a variety of special features and offers exceptional rewards for special members, so the more you book with us, the more you get coins, specials offers and more.

    What are the Terms and Conditions of AgazaCoins?

    -AgazaCoins are transferable; you can transfer them to any friend easily 
    -No limitation in purchases; you can use AgazaCoins to pay for any service or package
    -AgazaCoins cannot be transferred into money, and they are only applicable for services
    -Agaza Coins expires after one year which means, therefore, they expire on the 31st of December each year.
    -AgazaClick privacy policy includes the safety and confidentiality of personal information of our clients to guarantee providing high-quality service. 
    -By registering, you agree on receiving our special offers. 
    -AgazaCoins is a system for persons only, so with regard to Terms and Conditions, you cannot register with more than one account for the same person. We do not also accept fake accounts or incomplete information.
    -AgazaCoins can be transferred into cash but can be used for Agaza Click offers as mentioned on our website.  
     

    What are the payment methods valid with AgazaCoins system?

    All payment methods are accepted, including Bee Service, bank transfer, Visa, master card without any extra fees.
     

    What is AgazaClick Wallet?

    AgazaClick Wallet indicates your credit, so you need to know that your credit could be added by various ways like:
     - Making payments through your account
     - Redeeming your AgazaCoins for money
     - Receiving refunded amounts for cancelling or modifying a reservation 
     - Receiving money by winning a voucher from AgazaClick  
    You can manage your wallet by logging into your account using your username and password so that you can redeem coins, make reservations and more.
    You can use your wallet to pay for any of our packages.
    Only cash or credit card payments can be refunded as cash, but any other payments can be used only for reserving packages or services.

    What is the Titanium Membership?

    Make a reservation with 100.000.EGP and enjoy having free Titanium Membership. 
    -Enjoy using 10000 coins in booking all the services we offer 
    -10% discount on hotel reservations, city tours and transfers  
    -Enjoy booking roundtrip flights without management fees
    -8% discount on international and domestic packages 
    -You will enjoy a dining voucher for two persons, a day-use or one-day city tour
    - Free dinner for two persons (can be gifted or transferred to another person)
    - You will get a free night when you reserve an international package
     
     

    What do I need to know about the Platinum Membership?

    Make a reservation with 50.000.EGP and enjoy having a free Platinum Membership. 
    -Enjoy using 3000 coins in booking all the services we offer 
    -9% discount on hotel reservations, city tours and transfers 
    -Enjoy booking roundtrip flights without management fees 
    -6% discount on international and domestic Packages 
    -You will enjoy a free dining voucher for two persons, a day-use or one-day city tour
     

    What is the Gold Membership?

    Make a reservation with 20.000.EGP and enjoy having a free Gold Membership. 
    -Enjoy using 2000 coins in booking all the services we offer 
    -8% discount on hotel reservations, city tours and transfers 
    -Enjoy booking roundtrip flights without management fees
    -5% discount on domestic and international Packages 
    -You will enjoy a free dining voucher for two persons, a day-use or one-day city tour
     

    What do I need to know about the Silver Membership?

    Make a reservation with 10.000.EGP and enjoy having a free Silver Membership. 
    - Enjoy using 1500 coins in booking all the services we offer 
    -7% discount on hotel reservations, city tours and transfers 
    -Enjoy booking roundtrip flights without management fees 
    -5% discount on international and domestic Packages 
     
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